2025 Member Highlights
Provident10 is committed to helping our members thrive—today and in retirement. Explore this year's key achievements and how we delivered value for our members in 2025.
Explore the highlights
11.8%
Total Investment
Return
120.6%
Funded
Ratio
$13.7B
Total
Net Assets
8.1%
10-Year Net
Annualized Return
A decade of disciplined stewardship
With more than 68,000 members across Newfoundland and Labrador, we’re focused on delivering the confidence that comes with a secure, lifetime pension.
Built on a strong foundation and guided by a long-term approach, we continue to support you at every stage – so you can feel secure in your future.
“Looking ahead, our focus is on long term stability, resilience, and thoughtful growth for the Plan. While the environment in which pension plans operate continues to change, Provident10 is entering its next chapter from a position of strength. The Plan is sustainable. Stewardship is shared and taken responsibly. We are confident in our ability to navigate change and continue delivering security and peace of mind for our members.”
Chuck Bruce Chief Executive Officer
2025
performance
Our investment approach:
navigating changing markets
while keeping your pension strong
We manage your Plan with a long-term perspective, focused on delivering stable, sustainable results through changing market conditions. Over the past decade, strong performance has supported continued growth of the Fund and an improved funded position, reinforcing the Plan’s resilience and its ability to meet pension commitments.
Strengthening position
The Plan’s funded ratio continued to improve in 2025, reaching a record level of 120.6%. Funded status shows how well the Plan can cover its pension obligations. As this position strengthens, it reinforces the Plan’s ability to pay pensions over the long term, giving you greater confidence in the security of your benefits, now and in the future.
Investing for the long term
Our team takes a diverse, disciplined, long-term approach to investing, focused on delivering strong results that support the security of your pension. In 2025, this approach helped generate positive returns and strengthen the Plan, even as markets and economic conditions continued to evolve.
Learn More About How We Invest11.8%
Total Investment
Return
10 years
of growth
Over the past ten years, consistent investment performance has supported strong growth in total net assets. This progress strengthens the Plan’s financial position and helps ensure it can meet pension commitments now, and into the future.
A balanced investment strategy
We invest across a range of asset classes, regions, and strategies to support a well-balanced portfolio. This diversified approach helps reduce reliance on any single market and supports more consistent results over time.
Responding to a changing global environment
In 2025, global markets continued to be shaped by inflation, interest rate changes, and economic uncertainty. Our investment program is designed to adapt within these conditions, with different parts of the portfolio contributing in different ways to support stability.
“Having a defined benefit pension plan is important to me because it gives me confidence and reassurance about my retirement future.”
Read the Full Story
Theresa, Member
Your lifelong
partner
We’re proud to support you across Newfoundland and Labrador at every stage of your pension journey. From early in your career through to retirement, we focus on providing clear, reliable support so you feel informed, confident, and connected to your pension.
Supporting you every day
Our Pension Administration team supports you through important moments – from general questions to retirement and life events. In 2025, we added extra resources to handle increased call volumes, and we’re pleased that our customer satisfaction scores remained overwhelmingly positive.
99% of our members
reported that they were treated courteously and professionally, and the vast majority were satisfied with the service received.
Our growing community
When you join the Plan, you join a community of 1 in 8 Newfoundlanders and Labradorians – all working toward a secure retirement future.
68798*
Total members
32917
Active members
3271
New members
24624
Pensioners
969
New pensioners
1.33
Ratio of active members
to pensioners
*Includes inactive members.
Working toward easier access to your pension information
In 2025, we continued to lay the groundwork for a new pension administration system to support more modern and flexible services for members. This includes exploring future digital options, such as secure access to pension information and self-service tools, an area we know is of interest to many members based on your feedback. These enhancements will be introduced over time as part of a phased approach to system modernization.
Your education and engagement
We continue to invest in tools, resources, and outreach that help you better understand your pension and the role it plays in your financial future. From digital content to targeted communications, our approach is designed to meet you where you are and make pension information more accessible and meaningful.
Introducing our Membership Advisory Focus Group
In 2025, we introduced a Member Advisory pilot program, bringing together members at different career stages to share their perspectives. This group provides valuable input on how we communicate, educate, and support you, helping ensure our services reflect your needs and experiences.
Retirement Ready webinar series
Approaching retirement? We’re here to help you feel confident. In 2025, our Retirement Ready webinars connected with you across the province, offering practical guidance, real examples, and opportunities to ask questions and better understand your pension.
View Upcoming WebinarsStakeholder
perception study
Our members are at the heart of everything we do. In 2025, we continued listening closely to our members through a comprehensive Perception Survey, gaining valuable insight into how they view retirement and the pension plan.
85%
consider the PSPP Extremely or Very Important to their retirement plans
One-third
of active members say they plan to retire within the next five years.
Over half
say they feel Positive or Very Positive about retirement
2,123 Members participated in the Perception Study from across Newfoundland and Labrador.
View the Results
Hugo, Member
Supporting
our pensioners
Our pensioners value staying connected and informed, with many expressing a strong understanding of how their pension supports them throughout retirement. Through ongoing communication and partnerships, we continue to support a positive and informed retirement experience.
24,624 pensioners across
Newfoundland and Labrador
Across the province, you’re part of communities of all sizes. Your pensions do more than support your retirement – they also contribute to local economies and communities throughout Newfoundland and Labrador.
$6 billion in pension benefits
paid since 2016
Every month, pension payments continue to support you in retirement. These payments reflect years of work and a commitment you can count on.
Staying connected through our partners
Through partnerships with the Newfoundland and Labrador Public Sector Pensioners Association and Connections for Seniors, we maintain meaningful connections with pensioners across the province and support older adults in our communities. In 2025, we took part in events like the NLPSPA Spring Fling and prepared 72 kindness kits for Connections for Seniors.
Working together
to support you
Our participating employers play an important role in helping you understand and engage with your pension. By working together, we help ensure you have access to information and support throughout your career.
Throughout the year, we connected with employers through working sessions and one-on-one conversations, focused on sharing updates and improving how we support you.
In 2025, we also came together at our Employer Appreciation event to share updates, recognize contributions, and continue building strong working relationships.
Strengthening how we engage
In 2025, we renewed our focus on employer relations and launched the development of an employer engagement strategy. A new role created within our organization, Manager of Plan Compliance and Employer Relations, is now dedicated to proactive engagement and improved service delivery for employers.
Our participating employers
We work with 43 participating employers across Newfoundland and Labrador, representing tens of thousands of you.
A secure future matters. Nearly 70% of members say the public service pension plan is a highly important factor in remaining with their current employer.
Lauren, People & Office Experience Administrator
How we’re governed
Provident10 is an independent organization, guided by a trusted governance structure that brings together representatives from government and our member unions. This shared approach helps ensure the Plan is managed responsibly, with a focus on long term stability and protecting your interests.
Share your thoughts
We want to hear from you
Provide your feedback on Provident10 and our 2025 Member Highlights for a chance to win one of two $100 gift cards!
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We’re here to support you at every stage.
Have questions? Get in touch!
Mailing address
15 International Place, Suite 200
St. John’s, NL A1A 0L4
Phone
709.701.3355
1.844.247.1237 (toll-free)
Email
For general inquiries: info@Provident10.com
For pension support: pensions@Provident10.com
Learn more
Annual Report
Explore how we’re strengthening the Plan, supporting you, and planning for what’s ahead in our 2025 Annual Report.
Download the ReportMember impact
Your pension goes beyond retirement. See how it supports you and communities across Newfoundland and Labrador.
Learn MoreEmployer Toolkit
If you’re an employer, find the tools you need to share clear, helpful information about the Plan with your employees.
Explore Toolkit