Your Pension Payment

On December 15, 2021, we completed the process of transferring pensioner payroll services from the Government of Newfoundland and Labrador to CIBC Mellon.

For questions related to your pension, tax slips, personal exemptions, direct deposit banking, or pensioner death notifications, please contact CIBC Mellon directly. Let them know you are a member of the Provident10 plan when you call or send a letter.

When contacting CIBC Mellon, you will be asked to identify yourself by providing your full name, date of birth, Member ID (located on the first line of your pay statement). This security measure helps safeguard your privacy and confidentiality.

For additional information, visit CIBC Mellon Retiree Assistance.

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