We’re here to help!

Thank you for contacting Provident10. We are currently experiencing a higher-than-normal call and email volume, and there may be a delay in response. Supporting our members remains our top priority and we appreciate your patience.

We would be happy to chat with you over the phone. To speak with someone from our team, please call us at 709.701.3355 or toll-free at 1.844.247.1237.

Prefer to email? You can reach us at pensions@Provident10.com.

Have your information ready

To confirm your identity, we will be asking for your full name, date of birth, mailing address, and one of the following identifiers:

• Member ID (if known)
• Employer
• Plan entry date

Please have this information ready before you call in so our member services team can help you today.

If you are not the plan member, and calling on behalf of someone else, you must have written consent on file. You can request this form at pensions@Provident10.com.

Fill out the form below to get in touch with our team:

• For group insurance questions

  If you have questions about group insurance and you are or were employed by NL Hydro, C-NLOPB, or Newfoundland and Labrador Housing, chat to your employer. If you work for another employer, please contact the Government of Newfoundland and Labrador Group Insurance Section at 1.709.729.2310 or groupinsurance@gov.nl.ca.