Your Annual Pension Statement

Each year, we will mail your Annual Pension Statement to the address we have on file for you.

This is your personalized information, and the information contained in your statement is based on records provided to us by your employer. It’s important to note that the information in your Annual Pension Statement represents your pension as of the end of the previous year December 31^st, so may not capture any recent changes or updates.

Need help making sense of your Annual Pension Statement? Check out this short video!

• Has your address changed?

  Because we distribute Annual Pension Statements by mail, it’s important we have your current mailing address on file.

  If you have recently changed addresses, or are planning to change your address soon, please send an email to pensions@Provident10.com with the following information:

  • your first and last name
  • the last four digits of your SIN
  • your date of birth
  • your old address, and
  • your new address.
• Why should I review my Pension Statement?

  It’s essential you review your statement each year to ensure our information on file is correct. If you happen to find an error, we’ll work with you to confirm the correct information and adjust your file. These changes will be reflected on your next statement.

  To change your personal information or correct an error on your statement, please send us an email at statements@Provident10.com. In your email, please include

  1. Your full name
  2. Your date of birth
  3. The last four digits of your SIN
  4. The information you wish to change or correct
• Using the Pension Calculator

  Keep your Annual Pension Statement in a safe place. You can use the information to estimate your pension with our online calculator.

• Have a question?

  You can always contact our Member Service team. We’re here to help.

  Reach us by phone

  709.701.3355 or 1.844.247.1237
  (Choose option 1)

  Or email at statements@Provident10.com

  When making email enquiries about your pension statement, please indicate “Pension Statement” in the subject line.