How could this affect me?

  • The transitional period ended on December 31, 2019. This was a significant change in the Plan and may have had a major impact on those who were eligible to take advantage. But, the change wouldn’t apply to everyone.

    We want to make sure that you have access to the information you need to make the right decisions for you, your pension, and your retirement. We encourage plan members who want to learn more to get in touch with our team by phone (709.701.3355) or email ([email protected]).

How do I find out if I’m affected?

  • We want to make sure you have access to the information you need to make the right decisions for you, your pension, and your retirement. We encourage plan members who want to learn more to get in touch with our team by phone (709.701.3355) or email ([email protected]).

    If you have returned from a leave of absence in 2020 and fall into any of these categories, or if you are unsure, please contact us.

    • If you have less than 30 years of credited service in the PSPP, but you have service in another pension plan that has not been credited in the PSPP.
    • If you turned 60 years old by December 31, 2019, with less than five years of credited service in the PSPP, but you have service in another pension plan that has not been credited in the PSPP.
    • If you have service that was refunded from the PSPP or service in the GMPP that hasn’t been credited in the PSPP.
    • If you are currently or formerly on leave and may need service credited in the plan to qualify for transition period rules.

Will the date my deferred pension is due to become payable change because of pension reform?

  • It’s possible that pension reform will impact the date your deferred pension is due to become payable. We encourage plan members to get in touch with our team by phone (709.701.3355) or email ([email protected]) to discuss their personal circumstance.

Will pension reform impact my medical coverage in retirement?

  • Provident10 does not administer group insurance programs. We recommend that you contact your Human Resources Department or your Group Insurance administrator/provider to determine if your eligibility for medical coverage has changed.

Who do I contact if I have a question?

  • We’re here to help. You can always contact the member service team at Provident10 to find out more. Our contact information is as follows:

    In addition, we’ll be in touch with employers, so your Manager or HR representative can be a great resource for information.

What are survivor benefits?

  • Survivor benefits are the benefits granted to a principal beneficiary when a plan member passes away. For more information on survivor benefits, click here.

What does “vested” and “non-vested” mean?

  • To be a vested plan member, you must have a minimum of five years of credited service. A plan member with less than five years is non-vested. Vested members are entitled to receive a pension once they are eligible; non-vested members are not entitled to receive a pension.

If I receive more than one pension from the Government of Newfoundland and Labrador, are both moving? Will I get multiple payments?

  • If both pensions are with the PSPP, then both payments will move at the same time. For questions related to a pension plan other than the PSPP, please contact the relevant plan administrator directly.

Who do I contact if I do not receive my first ever pension payment as expected?

  • If you have not received your first ever pension payment as expected, please call Provident10 at 709.701.3355 or 1.844.247.1237; or email [email protected].

Who do I contact if have a question about my pension, deductions, payment, or group insurance?

  • For those who made the transition to CIBC Mellon in November 2018:

    Please contact CIBC Mellon for all questions related to your pension, tax slips, personal exemptions, direct deposit banking, or pensioner death notifications. For all group insurance questions, please contact your former employer or group insurance provider as per usual.

    For those who did not make the transition to CIBC Mellon in November 2018:

    Please continue to contact the Pension and Group Insurance Administration Division with the Government of Newfoundland and Labrador as per usual.

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